STORE POLICY

Wholesale Inquiries

For more information about wholesale and partnership opportunities please contact us: jeannecosmetics@aol.com

Payment Methods

Credit / Debit Cards  - PAYPAL


Privacy & Safety

THE PERSONAL DATA THAT YOU PROVIDE MAY BE REGARDED AS CONTROLLED BY JEANNE ENTERPRISE, WHERE IT PROCESSES YOUR PERSONAL DATA FOR E-COMMERCE PURPOSES, IT ACTS AS DATA PROCESSOR, IN ACCORDANCE WITH ITS PRIVACY POLICY.

1. PERSONAL DATA WE MAY COLLECT ABOUT YOU
WE WILL COLLECT VARIOUS TYPES OF PERSONAL DATA ABOUT YOU FOR THE PURPOSES DESCRIBED IN THIS POLICY, INCLUDING:

  • CONTACT INFORMATION (SUCH AS YOUR NAME, BIRTHDAY, NATIONALITY, EMAIL ADDRESS, POSTAL ADDRESS, TELEPHONE NUMBER AND ANY OTHER PERSONAL DATA) THAT YOU PROVIDE BY COMPLETING FORMS ON THE WEBSITE, INCLUDING IF YOU SUBSCRIBE TO OUR NEWSLETTER AND REGISTER AND CREATE AN ACCOUNT ON THE WEBSITE;

  • DETAILS OF ANY TRANSACTIONS MADE BY YOU;

  • PERSONAL DATA THAT MAY BE CONTAINED IN COMMUNICATIONS YOU SEND TO US, FOR EXAMPLE, TO REPORT A PROBLEM OR TO SUBMIT QUERIES, CONCERNS OR COMMENTS REGARDING THE WEBSITE OR ITS CONTENT;

  • INFORMATION FROM SURVEYS THAT WE MAY, FROM TIME TO TIME, CONDUCT ON THE WEBSITE FOR RESEARCH PURPOSES IF YOU CHOOSE TO RESPOND TO, OR PARTICIPATE IN THEM;

  • CREDIT/DEBIT CARD INFORMATION, WHICH IS CONSIDERED TO BE SENSITIVE PERSONAL DATA IN CERTAIN COUNTRIES SUCH AS MEXICO; AND

  • PERSONAL INFORMATION COLLECTED FROM THIRD PARTIES, SUCH AS DATA THAT YOU AGREE TO SHARE WITH US ON PUBLICLY ACCESSIBLE SOCIAL NETWORKS (E.G., FACEBOOK, INSTAGRAM, ETC.) AND/OR THAT WE MAY COLLECT FROM OTHER PUBLICLY ACCESSIBLE DATABASES.


YOU ARE UNDER NO OBLIGATION TO PROVIDE ANY SUCH INFORMATION. PROVIDING YOUR PERSONAL DATA TO US AND YNAP (IN PARTICULAR, YOUR PERSONAL DETAILS, YOUR EMAIL, YOUR ADDRESS, YOUR CREDIT/DEBIT CARD NUMBERS AND BANK CODE AND YOUR TELEPHONE NUMBER) IS NECESSARY FOR PROCESSING YOUR ORDER FOR THE PURCHASE OF PRODUCTS ON THE WEBSITE, SUPPLYING OTHER SERVICES PROVIDED ON THE WEBSITE UPON YOUR REQUEST, OR WHEN YOUR PERSONAL DATA IS NEEDED TO FULFILL OBLIGATIONS REQUIRED BY LAW OR REGULATIONS. THE REFUSAL TO PROVIDE US AND YNAP WITH ANY PERSONAL DATA NECESSARY FOR PERFORMING THE ABOVE PURPOSES MAY CONSEQUENTLY PREVENT US OR YNAP FROM PROCESSING YOUR ORDER FOR THE PURCHASE OF PRODUCTS SOLD ON THE WEBSITE OR FULFILLING OBLIGATIONS REQUIRED BY LAW AND OTHER REGULATIONS. THEREFORE, FAILURE TO PROVIDE PERSONAL DATA MAY CONSTITUTE, IN SOME CASES, A LEGITIMATE AND JUSTIFIED REASON FOR NOT PROCESSING YOUR ORDER FOR THE PURCHASE OF PRODUCTS SOLD ON THE WEBSITE OR NOT PROVIDING THE WEBSITE’S SERVICES.

DISCLOSURE OF FURTHER PERSONAL DATA TO US AND YNAP OTHER THAN THAT REQUIRED FOR FULFILLING LEGAL OR CONTRACTUAL OBLIGATIONS AND TO PROPERLY BROWSE OUR SERVICES WITH NECESSARY TRAFFIC DATA IS, ON THE CONTRARY, OPTIONAL AND DOES NOT HAVE ANY EFFECT ON THE USE OF THE WEBSITE AND OF ITS SERVICES OR ON THE PURCHASE OF PRODUCTS ON THE WEBSITE. WE WILL INFORM YOU AT EVERY STEP WHETHER DISCLOSING YOUR PERSONAL DATA TO US AND YNAP IS REQUIRED OR OPTIONAL BY MARKING WITH AN APPROPRIATE SYMBOL (*) THE INFORMATION THAT IS REQUIRED OR DATA NEEDED FOR THE PURCHASE OF PRODUCTS AND/OR FOR THE PROVISION OF REQUESTED SERVICES ON THE WEBSITE.

2. MINIMUM AGE
PROTECTING THE SAFETY AND PRIVACY OF CHILDREN IS VERY IMPORTANT TO US. WE WILL NOT KNOWINGLY COLLECT OR USE PERSONAL DATA FROM ANYONE UNDER THE AGE OF SIXTEEN (16) YEARS, OR ANY OTHER AGE LIMIT SETS OUT BY THE LAW OF HIS/HER COUNTRY OF RESIDENCE. BY REGISTERING ON THE WEBSITE, YOU CONFIRM THAT YOU HAVE REACHED THE AGE OF MAJORITY IN YOUR COUNTRY OF RESIDENCE.

3. USE MADE OF YOUR PERSONAL DATA
WHENEVER WE PROCESS YOUR PERSONAL DATA, WE DO SO ON THE BASIS OF A LAWFUL "JUSTIFICATION" (OR LEGAL BASIS) FOR PROCESSING. IN THE MAJORITY OF CASES, THE PROCESSING OF YOUR PERSONAL DATA WILL BE JUSTIFIED ON ONE OF THE FOLLOWING BASES:

 

  • PROCESSING IS NECESSARY TO PERFORM A CONTRACT WITH YOU OR TAKE STEPS THAT YOU HAVE REQUESTED IN ORDER TO ENTER INTO A CONTRACT (E.G., SALE CONTRACT);

  • PROCESSING IS NECESSARY FOR US TO COMPLY WITH A LEGAL OBLIGATION;

  • PROCESSING IS IN OUR LEGITIMATE INTERESTS AS A BUSINESS, AND OUR INTERESTS ARE NOT OVERRIDDEN BY YOUR INTERESTS, FUNDAMENTAL RIGHTS OR FREEDOMS. OUR LEGITIMATE INTERESTS MAY INCLUDE OUR INTEREST IN USING CUSTOMER AND WEBSITE USER PERSONAL DATA TO CONDUCT AND DEVELOP OUR BUSINESS ACTIVITIES (INCLUDING BY CARRYING OUT STANDARD MARKETING ACTIVITIES), WITH CURRENT AND POTENTIAL CUSTOMERS AND WEBSITE USERS; AND IN ESTABLISHING, EXERCISING OR DEFENDING LEGAL CLAIMS; OR

  • PROCESSING IS BASED ON YOUR PRIOR EXPLICIT CONSENT, SUCH AS SEGMENTED AND CUSTOMIZED MARKETING ACTIVITIES.

 

THE PURPOSE FOR WHICH WE PROCESS YOUR PERSONAL DATA ARE THE FOLLOWING:THE PROCESSING OF YOUR PERSONAL DATA IS JUSTIFIED BY THE FOLLOWING LEGAL BASIS:

1PROCESS YOUR PURCHASES AND TO PROVIDE YOU WITH THE SERVICES AND INFORMATION OFFERED THROUGH THE WEBSITE AND WHICH YOU REQUESTPERFORMANCE OF A CONTRACT

2VERIFY AND CARRY OUT FINANCIAL TRANSACTIONS IN RELATION TO PAYMENTS YOU MAKE PERFORMANCE OF A CONTRACT

3IMPROVE AND CUSTOMIZE OUR PRODUCTS, SERVICES AND OUR BUSINESS IN GENERAL, SUCH AS BY TRACKING YOUR PRODUCT PREFERENCES, SHOPPING HISTORY, AND INTERACTIONS WITH THE WEBSITE OUR LEGITIMATE INTEREST TO IMPROVE OUR PRODUCTS AND SERVICES

4CARRY OUT DATA ANALYTICS AND MARKET RESEARCH OUR LEGITIMATE INTEREST TO GET TO KNOW OUR CUSTOMERS BETTER AND IMPROVE OUR SERVICES ACCORDINGLY

5CARRY OUT DATA ENRICHMENT, SUCH AS BY ANALYZING YOUR PRODUCT PREFERENCES, SHOPPING HISTORY, AND INTERACTIONS WITH THE WEBSITE TOGETHER WITH DATA COLLECTED FROM THIRD PARTIES, SUCH AS DATA THAT YOU AGREE TO SHARE WITH US ON SOCIAL NETWORKS (E.G., FACEBOOK, INSTAGRAM, ETC.) AND/OR THAT WE MAY COLLECT FROM PUBLICLY ACCESSIBLE DATABASESYOUR PRIOR EXPLICIT CONSENT

6CORRESPOND WITH YOU TO RESOLVE YOUR QUERIES OR COMPLAINTSYOUR PRIOR EXPLICIT CONSENT

7SEND YOU MARKETING COMMUNICATIONS CONTAINING NEWS, INFORMATION AND UPDATES ABOUT OUR PRODUCTS AND SERVICES, OFFERS, PROMOTIONS, AND SPECIAL EVENTS, AND OTHER MARKETING COMMUNICATIONS THAT MAY BE OF INTEREST TO YOU (BY SMS, EMAIL OR TELEPHONE), AND CUSTOMIZE YOUR EXPERIENCE WITH US TO YOUR INTERESTS AND SHOPPING HABITS AND IMPROVING OUR SERVICES, NOTABLY VIA PROFILING.YOUR PRIOR EXPLICIT CONSENT AND OUR LEGITIMATE INTEREST IN KEEPING OUR CUSTOMERS/PROSPECTS UPDATED ABOUT OUR SERVICES AND PRODUCTS

4. DISCLOSURE OF YOUR PERSONAL DATA
WE MAY DISCLOSE YOUR PERSONAL DATA TO OUR SERVICE PROVIDERS WHO HAVE A LEGITIMATE INTEREST IN RECEIVING YOUR PERSONAL DATA, SPECIFICALLY AND EXCLUSIVELY IN ORDER TO ASSIST US IN PROVIDING THE SERVICES WE OFFER, PROCESSING TRANSACTIONS, FULFILLING REQUESTS FOR INFORMATION, RECEIVING AND SENDING COMMUNICATIONS, UPDATING MARKETING LISTS, ANALYZING DATA, PROVIDING SUPPORT SERVICES OR IN PERFORMING OTHER TASKS, FROM TIME TO TIME.

  • Instagram